This time, I was threatened with Even More Fees if I didn’t pay the bribe over the phone right now.
No, he could not explain what the charges are for nor would he tell me how much the new “fees” would be. He wanted $380 right now, over the phone, or else. When asked for a paper bill itemizing the charges, he said he couldn’t do that. They’re not even pretending they can justify this crap in print.
Once more, we have been instructed to give them random amounts of money or they will fuck up my credit report. This is extortion.
Chaz is taking time off work to talk to Insight at the main office tomorrow. Clearly, nothing I do has been successful, so he wants to give it a try. This is costing us a ridiculous amont of time, money, and stress.
Before I pay them off, I really want a printed itemized list of exactly what they’re charging us for so we can enclose it along with the letter to the Better Business Bureau and State Attorney General’s office. I don’t expect to get it, but a girl can dream. No, this won’t save my credit report, but it will make me feel better. Maybe the next time Comcast tries to make a break into this market, my letter will add to the mass of complaints and help tip the balance in favor of switching this corrupt monopoly for one that might be a hair less abusive.
If I want to keep them from making good on their threats to my credit report, it lookis like I really am going to have to pay their entirely made up $170 charge, pay for two months of “service” wherein they mostly kept my system shut down, and pay for the rest of the random fees they’re piling on as punishment for not having given in to thier extortion in the first place. This really pisses me off.
I wish I could believe that paying them off would actually work. Once someone starts making threats and demanding random amounts of money, the trust is gone. Maybe they’ll go away if I pay them off and shut off my service. Maybe they’ll keep sending me “bills” once my cable box is gone and my service shut off. Time will tell.
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